The Benefits of Communicating in the Workplace

Being able to effectively communicate and collaborate are high priority skills identified by today’s employers. Communicating in the Workplace is a workshop focused on helping you to build teamwork skills and help you gain a solid understanding of workplace expectations. This workshop is an online training program consisting of 5 Modules. Each module is broken down in to 4 segments, (each being about 45 minutes.) Each module is also accompanied by a webinar. What should I expect? The course is for you if you are beginning job search activities. The program content itself focuses on an understanding of today’s workplace expectations. Communication and teamwork skills are the focus. Many practical strategies will be shared that you can use on the job. A certificate will be given to those completing all assignments for the workshop.

This course covers:

  • Thriving in the Ever-Changing Workplace

    By the end of the session, you will:

    • know what diversity looks like in the workplace
    • Identify the impact of culture in the workplace
    • be better equipped to deal with the challenges of the diverse ever-changing workplace

  • Clear Communication for Job Success

    By the end of the session, you will:

    • respond effectively to the most expensive question in the workplace
    • evaluate your listening skills
    • increase your observation skills to understand your co-workers better
    • understand your preferences for communicating in the workplace and identify opportunities for adaption to the expectations of the workplace

  • Navigating Conflict

    By the end of the session, you will:

    • identify triggers that could impact success in the workplace
    • explore strategies that can lessen the impact of triggers
    • self-assess your top strategies for dealing with conflict in the workplace
    • practice applying all five modes of contract management
    • explore strategies for getting along with co-workers

  • Respectful Workplace

    By the end of the session, you will:

    • increase your awareness of your part in the respectful workplace
    • identify strategies for building rapport
    • practice positive communication
    • identify two key listening strategies for the workplace - active and proactive listening
    • apply the platinum rule to the workplace

  • A Mindset for Success in the Workplace

    By the end of the session, you will:

    • identify your tools for building resilience
    • prioritize strategies for dealing with stress
    • expand your vision for why work is important

Your Instructor

Julie Bell

Julie is an experienced teacher, trainer, writer, and workshop facilitator. Since 1995, she has facilitated workshops with a focus on success in the workplace. She has several teacher certifications, including “Essential Skills Practitioner” and “International Competence Trainer”. Over the years, Julie has shared her expertise through Essential Skills workshops, online learning, leadership training, work life balance training, English for newcomers in the workplace, diversity workshops, authoring and editing of resources and curriculum, teacher training, and teacher mentorship. She is thrilled to facilitate this online workshop.
Julie Bell

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Communicating in the Workplace Online Course

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